Frequently Asked Questions
CAN WE BRING OUR OWN FOOD AND DRINKS?
Yes! Bring anything you’d like to eat or drink. Alcoholic beverages are welcome as well.
CAN I BRING MY OWN COOLER?
We provide complimentary cooler space, ice, and water, and have plenty of room to accommodate a cooler for your party if you don’t want to use ours or if you just need another.
CAN I BRING ALCOHOLIC BEVERAGES?
We encourage it! SolVibes Charters is BYOB and beer, wine, and liquor is permitted.
IS THERE A BATHROOM ON THE BOAT?
A clean onboard bathroom is available for your convenience.
CAN I BRING MY DOG?
We totally love having furry friends on our PRIVATE cruises. Unfortunately, on our PUBLIC cruises, we can’t have pups onboard because we’re in a confined space with other guests who might have allergies or get a bit scared. Plus, mixing your fur baby with another party’s might cause some trouble, and our insurance folks aren’t big fans of that. Thanks for understanding!
WHERE DO I BOARD THE BOAT?
We depart from 1261 Beach Rd, Englewood, FL 34223
HOW CAN WE TIP OUR CAPTAIN?
Our captain relies on your generosity as part of their wages. 15% – 20% is customary. They use Venmo, Cash App, and Zelle. Cash is always appreciated and preferred.
HOW EARLY DO I NEED TO ARRIVE?
Please arrive at least 20 minutes before you are scheduled to depart.
WHERE DO I PARK?
When you arrive to our location their is plenty of parking for our customers!
WHAT IS THE REFUND POLICY?
Cruises are fully refundable up to 48 hours from the day of your cruise, otherwise a credit will be issued toward future bookings. If operator cancels due to weather a full refund will be offered. No shows will not be issued a refund or credit.
WHAT HAPPENS IF IT RAINS?
Our cruises will depart rain or shine. Our captain will adjust the route to avoid rain showers, if possible. If they determine the weather conditions are too dangerous to cruise, we will do everything we can to reschedule for a time that works for you. If we cannot, your money will be 100% refunded.